Kieran Lees works as an Ambulance Care Assistant with the Patient Transport Service, based at the Fazakerley station in Liverpool.

On Christmas Day, Kieran spotted an incredibly anxious patient outside the Accident & Emergency unit of Aintree Hospital. He spoke with the patient and heard how desperate he was because he had no one to look after his beloved pooch, named Daisy.

The Ambulance Care Assistant went the extra mile and quickly arranged to care for Daisy whilst the patient was in hospital.

Kieran said “I thought yes straight away, although I had to phone my wife who was at her mum’s for Christmas. However, within 20 minutes she’d packed my children into the car and came to the hospital to pick up the dog.

“It definitely brightened up my day that I could do something kind for him and made it worth working on Christmas Day.

He continued “Daisy was a lovely little dog and great with the kids. They thought Santa had brought her after she came back on Christmas Day and were sad that we had to give her back.

“After I took her home, her owner was made up and couldn’t be happier. I told him that if ever he needs help with Daisy again, he should give me a call.

“I was just doing my job and I don’t think I was doing anything special, however, it has been nice to read the comments on social media. It has helped brighten up a horrible 2020.”

Thank you very much to Kieran for your kindness and to Chris Holdsworth, the Communications Officer at NWAS for providing us with the information.